Irrespective of the fact that the hosting service supplied by the different companies is approximately identical, every provider has their own platform with its own modifications and ways to do certain operations. In this situation, an information-packed knowledge base would be unbelievably useful both for people with little or no prior experience and for technically savvy individuals who will ultimately learn how certain tasks are executed, but will lose precious time in the meantime. The aim of such a knowledge base is to make the hosting service fast and easy to use, saving users loads of time and effort. The end result is gladder clients, as they can easily find the info they’re seeking, and a whole lot less work for the client service team, because usually the vast majority of the queries and difficulties that customers have are already outlined in the knowledge base. If the articles are professionally written and encompass more topics, you’ll be able to get to know more not only about your account, but also about the hosting service in general.

Extensive Online Documentation in Hosting

If you buy a hosting plan through us, you’ll be provided with access to our in-depth online documentation where you will see info about practically everything related to our web hosting plans. The topics range from how to create an e-mail address on your telephone, to how to accomplish various things using an .htaccess config file. The articles are written in a simple-to-grasp fashion and offer exhaustive guidelines on how to carry out a given task inside your Hepsia hosting Control Panel. You can also find info that is not related directly to Hepsia, for example one that concerns apps on your computer. The full collection of articles will be located in the Help section of the Control Panel, but the ones that are dedicated to a specific section can be accessed on the spot. Considering the fact that we’ve encompassed as many topics as possible, you will be able to become aware of virtually everything about your account.

Extensive Online Documentation in Semi-dedicated Servers

Our company’s semi-dedicated servers include an elaborate online article repository where you can find any information that you might require about our hosting services or about the Hepsia Control Panel that we’re using. We have created it on the basis of the feedback that we’ve acquired from our customers over the years and, as a result, our articles touch on specific problems that you may bump into and include the most effective means of recovering them, for example receiving an HTTP 500 error message or not being able to send e-mail messages from your PC although you have the right outgoing mail server settings. The articles are available in each Control Panel section and you can check them whenever you like. They can help you extend your knowledge not only about our platform, but also about the web hosting sphere in general, as they contain exhaustive instructions and general information such as what file access permissions or cron jobs are.