If you have ever had a hosting account before or you've dealt with any other kind of online service, you are probably aware from your own experience that for a lot of things it is better to talk to a live person over the phone rather than exchange tickets or email messages. In order to learn more about a service before you decide to purchase it or if something small-scale should be made, for instance, it will be much easier and faster to get it done real-time. When you're able to contact representatives by phone, it is also very likely that you're working with an actual hosting provider, not a reseller. The level of support that you will get by phone varies between different suppliers - from standard matters to professional tech support. Typically the majority of suppliers offer pre-sales assistance and first level telephone support, while more complex technical issues are managed via electronic mail and / or tickets.

Phone Support in Hosting

If you decide to get one of our hosting plans, you will be able to contact our support crew over the phone for 14 hours every day. We can help you choose the ideal plan for your websites as we believe that it is better to discuss this kind of matters with a live person. If you already own an account, we will assist you with any sales/billing questions and / or general matters, even with some tech problems which do not involve a lot of time or escalation to a system administrator because it'll be more appropriate to open a support ticket for time-consuming troubles so as to have all the communication in one place. We have telephone numbers in the United States, the UK and Australia, so you will be able to call the one you prefer and talk to one of our agents.

Phone Support in Semi-dedicated Servers

We offer live phone support 14 hrs per day as a part of the support services for each and every semi-dedicated server package that we offer. Since some issues are more difficult and time-consuming, you may have to open a support ticket if you come across such a problem, still for all your general, billing or small-scale technical issues you can always give us a call and we will assist you quickly in order to save you the time you'll need to spend on opening a support ticket. Even if you don't have an account yet, you're able to find out if you can host your websites on our advanced cloud platform or you're able to receive any other general info on our semi-dedicated solutions. We now have local phone numbers in the United States of America, the United Kingdom and Australia along with a worldwide number, which means that you're able to call the one which is nearer to your region.