A 99.9% Server Uptime
We’ve built our hosting system using dependable hardware components and heavily tweaked software. Our system administrators have installed a customized version of Security–Enhanced Linux on all our hosting servers in order to guarantee optimal safety and dependability. We’ve installed several anti–DDoS devices together with powerful firewall programs to make sure our internal network is unassailable and safe.
Our hosting plans plans include a 99.9% server uptime guarantee. And irrespective of which datacenter you opt for, our guarantee remains the same.
A 99.9% Network Uptime
To be able to provide a high–performance web hosting service, you can hardly count on the default network configuration in a datacenter. We’ve built our own custom network to ensure a mega–fast connection speed with the rest of the world.
And thanks to this, regardless of which data centers you opt for: our USA datacenter, our United Kingdom datacenter, in our FI datacenter, in our Eastern Europe datacenter or our AU datacenter, you will take advantage of an assured 99.9% network uptime. And this uptime guarantee is available with all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, when it is your money on the line, you can’t feel really secure. That’s the reason why, with each of our cloud hosting packages our company offers a 30–day money–back guarantee. In case you don’t feel happy with our service or if you wish to get an even more robust hosting solution, like a VPS web hosting plans or even a dedicated web hosting plans – you’ll get your money back in full, with no hidden fees or repayment charges.
24/7 Technical Support
If you’ve ever had to wait for hours to get an answer, you know how aggravating this can be, particularly when your website is at stake. That is why we offer a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our support engineers will be right here and they will respond to you in less than 60 minutes. And the best part is that their average support ticket response time is below twenty minutes!