Customer Support Channels
A 1–hour Response Guarantee
Delivering high quality support without delay is our main priority, so that we back up each hosting plans plan with a one hour ticket resolution guarantee. When you share a ticket or post an email, our client help support team will try all they could do to provide the most satisfactory solution to your problem and to supply you with assistance quickly.
A Top–quality Support Service
Our support service is provided by a crew of capable professionals who definitely are ready to react to your questions in a timely manner. You can easily speak with the tech support team staff by opening a customer assistance ticket from your Website Control Panel or by posting us an email. On business days, you may also call us on the phone or use the online chatting solution.
An Intuitive Help Section
Our company has built–in a detailed knowledge base into the Control Panel for you to obtain very helpful step by step information anytime. Each section of the Control Panel possesses its own contextual support area presenting a group of how–to content articles. We have also made video lessons to present you with a superior visual representation of just how to execute any presented process.