Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • You’ll find nearly all the answers to your questions in the easy–to–navigate Help Center section incorporated into’s Website Control Panel. It features an ever–growing knowledge base with regularly asked questions and in–depth instructional articles contributed by our practiced client support team.

  • Top quality support service
  • Instructional Video Clips

  • For people who prefer to find out how to troubleshoot a typically encountered problem by watching a how–to video, we have added a collection of video tutorials to our Website Control Panel. All the video clips are brief and easy to comprehend. They offer you step–by–step presentations of various site administration techniques.

  • Intuitive help center
  • A 60–Minute Ticket Response Time Guarantee

  • We back up all semi–dedicated servers with a 24x7 tech support service and a 60–minute ticket response guarantee. Our well–trained techs will be available to you day and night to attend to your questions and to deal with any problem that you may possibly run into. Just submit a customer service request from the Help Center section and we’ll respond instantaneously.