1 hour ticket response
We are dedicated to delivering a fast and accurate solution to every technical support ticket sent by a client. Our skilled tech support staff representatives will review your query and will think of the most efficient option. We offer a 1–hour response time guarantee for all customer support tickets. In reality, the average tech support ticket response time has proved to be 20 minutes.
A Top–Notch Customer Service
Each member of our customer service team has several years of experience in the hosting plans world and the majority of them have been with us for at least 5 years. They all are ready to respond to all your queries in the most competent manner possible.
An Intuitive Help Center
In the Website Control Panel you’ll find an easy–to–browse Help section where you can get quick suggestions on how you can use our hosting services. You can find the answers to your queries in the F.A.Q. archive, see more details in the web hosting account management articles or watch our how–to video tutorials.